Privacy Policy
Last Updated: November 4th, 2024
Ka Technology LLC ("we", "our", or "us"), the developers and owners of RealDoc, is dedicated to protecting your privacy. Through our Privacy Policy, please review how we collect, use, disclose, and safeguard your information when you utilize RealDoc.app. If you do not agree with the terms of this policy, please do not access the site or use our services. Otherwise, by accessing RealDoc.app you consent to the information detailed in this Privacy Policy and our Terms of Service.
1. Information We Collect
We may collect information about you in a variety of ways, including:
A. Account Information:Full name, email, company name, password, electronic signature, and other details you provide when creating an account, subscribing to our service, or contacting us.
Billing and payment details based on your chosen payment method are also processed and handled by third-party software.
B. Automatically Collected Information:We may collect information about you automatically when you visit our website, such as your IP address, device & browser data, and the time and date of your visit. This includes information regarding your usage of our website, including how you accessed it and the pages visited.
C. Cookies & Tracking Technologies:We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website and services.
A cookie is a small data file that a website stores on a user’s computer and is sent back to the website by the user’s browser on subsequent visits. We do not use cookies for tracking or analytics purposes. We only use essential cookies to authenticate users’ login sessions and enable access to our services. Essential cookies are also employed during the form submission process to verify form inputs, ensure compliance, and implement fraud prevention measures.
2. How We Collect Information
We collect information from and about you in the following ways:
When you interact with our services, such as:
- Creating an account
- Filling out forms on our site
- Signing up for newsletters
- Contacting us for support
We use tracking technologies to collect information automatically, including cookies, log files, and web beacons.
C. From Third Parties:We may also collect information about you from third-party sources, such as:
- Social media networks (if you log in via social media), such as Google.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our website
- Communicate with you, either directly or through our partners, for customer service, to provide updates, and for marketing purposes
- Process your transactions and manage your orders
- Analyze usage and trends to improve our services
We will retain your information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Please note that the retention period may vary based on the type of information, our relationship, and local laws.
4. Disclosure of Information
We may share your information in the following circumstances:
We may share your information with third-party vendors and partners who provide services on our behalf:
- AWS: Hosting RealDoc.app
- Google: Our primary method of allowing you to log in
- Stripe: Payment and billing processing
If our company is involved in a merger, acquisition, or asset sale, your information may be transferred.
C. Legal Requirements:We may disclose your information if required to comply with applicable laws, regulations, legal processes, or governmental requests.
- Social media networks (if you log in via social media), such as Google.
5. Data Security
We take the security of your personal information seriously. We implement reasonable security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access, correct, or delete your personal data
- Object to or restrict the processing of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with a supervisory authority
To exercise these rights, please contact us using the information provided below.
7. Children's Privacy
Protecting the privacy of young children is very important to us. Our Services are not intended for individuals under 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected data from someone under 18 without verified parental consent, we will take steps to delete that information from our records. If you believe we may have any information from or about a minor under 18, please contact us using the details provided at the end of this Privacy Policy, and we will work to address the issue promptly.
By using our Services, you confirm that you are at least 18 years old and understand that you must be at least 18 to create an account or purchase services through our website.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Effective Date" at the top of the page. You are advised to review this Privacy Policy periodically for any changes. Your continued use of RealDoc.app after revisions are made to this Privacy Policy indicates your agreement to the terms listed.
9. Contact Us
We are committed to ensuring your information is respected, so please don't hesitate to reach out. If you have questions about this Privacy Policy, please contact us at:
Email: info@ka-tch.com
Address: Ka Technology LLC, 17852 NW Solano Ct, Portland OR, 97229